Designing Information Systems for Sustainability – The Role of Universal Design and Open Innovation

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Although sustainability is a key concern in today’s world, more efforts towards achieving sustainability are needed. User inclusion in the information system design process could enhance the outcome of a system’s action towards sustainability. It is,

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  M.C. Tremblay et al. (Eds.): DESRIST 2014, LNCS 8463, pp. 1–16, 2014. © Springer International Publishing Switzerland 2014 Designing Information Systems for Sustainability – The Role of Universal Design and Open Innovation Moyen Mustaquim and Tobias Nyström Department of Informatics and Media, Uppsala University Box 513, 751 20 Uppsala, Sweden {moyen.mustaquim,tobias.nystrom}@im.uu.se Abstract.  Although sustainability is a key concern in today’s world, more efforts towards achieving sustainability are needed. User inclusion in the infor-mation system design process could enhance the outcome of a system’s action towards sustainability. It is, however, important to understand the design proce-dure of a system to achieve such goals. A framework denominating as the in-clusive innovation framework presented in this paper incorporated analyses from open innovation, universal design, and sustainability to motivate the initia-tion of internal and external driving factors towards sustainability goals. The derived framework could promote the information system’s enabled sustainable goals by combining the use of universal design principles and the concept of open innovation. A requirement engineering model was also proposed that was interoperable within the three subjects of interest discussed in the paper and was necessary for understanding the application of an inclusive innovation frame-work. Two use cases were then presented as an illustration for arguing the vali-dation of the proposed inclusive innovation framework. The findings from the use cases indicated that the use of universal design principles along with an open innovation concept could increase information systems’ enabled sustaina-bility goals. This could be done by enhancing a system’s successfulness along with the increased user satisfaction. Keywords: Sustainability, Open Innovation, Universal Design, Inclusive Inno-vation Framework. The final publication is available at Springer viahttp s ://link.springer.com/chapter/10.1007/978-3-319-06701-8_1 doi:10.1007/978-3-319-06701-8_1The accepted version of this paper is available from:http s ://uu.diva-portal.org/smash/get/diva2:716614/FULLTEXT01.pdf 
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